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Noticeboard

FLU CLINICS WILL BE HELD ON SAT 23 SEPT AND SAT 7 OCT AT THE SURGERY - PLEASE CALL NOW FOR AN APPOINTMENT.  Your GP recommends a flu jab if you are over the age of 65, or have asthma, diabetes, stroke, heart disease, you are a carer, have splenic dysfunction, coeliac disease, Parkinson's disease, a cancer patient, you are pregnant, a learning disability, motor neurone disease, MS, a BMI over 40, you are an NHS worker or are living in a long-stay residential care home.

We are pleased to announce that we have a new GP joining the team. Dr Hayley Bentley will be joining us on the 9th of October. She will be working Tuesday, Thursday and Friday. Welcome to the team Dr Bentley!

Comments & Complaints

coffeelaptopWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager and she will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.

We are continually striving to improve our service. Any helpful suggestions would be much appreciated.

Ombudsman Services

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.


 
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