Appointment Times

Our aim is to provide our patients with a high standard of medical and nursing care with an emphasis on the family and putting the patient first. We want you, the patients, to feel safe and looked after in a friendly environment. We hope that the surgery will grow and develop and in due course offer more services from bigger premises. Your constructive suggestions and comments will be actively encouraged in order for us to provide you with the services you want. 

Evening Appointments 

We offer a number of evening appointments for patients that work during the day. These sessions are held every Monday evening. The appointments are bookable through the GP only. Please ask at Reception for details.

Enhanced Access

To make an appointment

Doctors and the Nurses see patients by Appointment only - except for emergencies. 

For Doctor Appointments - please call at 08:30, or as early as possible, on the morning you wish to be seen.  We do not book appointments ahead.  You can also call at 2pm for an afternoon appointment.  

For Nurse Appointments  - we book up to 6 weeks ahead for nurse appointments.  The reception team will be happy to make these appointments for you.

Car Parking 

There is Pay and Display Car Parking (80p/hour) alongside the Surgery. This is owned by the Town Council and not the surgery. The surgery only has 2 disabled spaces and 2 for the GP and ambulances.

Due to flood defence works from August 2023 until spring 2024, access the the area in front of Neetside Surgery on Levens Road is no longer available. A one-way system for cars is in operation for anyone with mobility limitations, starting just past The Parkhouse Centre car park.

Home Visits

Our clinicians typically see 6 patients in the practice in the time it takes to do a single home visit   For this reason we ask patients to attend the practice if at all possible.  However, members of the home visiting team (GP, Paramedic, Nurse) can visit your home if your condition requires a home visit.  Please try to telephone reception before 10:30am if you require a home visit and let us know if your condition is urgent.

House visits are only available for patients who are housebound because of illness or disability.

As visits are conducted throughout the day, and our team members have to travel considerable distances between patients, occasionally we can not specify an exact time when you will be visited.  If your condition deteriorated before we can get to you and you need urgent assistance, please contact 999.

Disabled Access